Return

Returning goods is easy. Goods can be returned via 14 days from the day of receiving the goods.

If you want to initiate a return please email us at info@feelbrill.com. We will provide you with a return address.

It's important. Returned goods must meet the following requirements:

• the returned item must be in its original, neat, undamaged packaging;
• the product must be unused, without losing its commercial appearance (labels and protective film intact, etc.);
• the goods must reach us safely and must not be damaged during transport.

After receiving the goods, we will check them and refund the money within 5 working days. Return shipping costs are not refundable.

Exchange is not possible at this time. To exchange an item, return it and order a new one.